Career Opportunity

Business Support Analyst
Permanent Position
Information Technology Department
Competition No. C103617 SUAN (E)

As a member of the Information Technology team, this position is accountable for the following:

  •    Develops application system specifications according to application design principles, methods, and defined business requirements;
  •    Performs installation and maintenance on vendor acquired software solutions;
  •    Performs analysis, design, testing and implementation of client requests;
  •    Meets with stakeholders to gather and analyze requirements in relation to new and existing systems and projects;
  •    Documents business processes for new and existing systems;
  •    Actions change management documentation;
  •    Participates in project review to ensure that specifications are correctly interpreted;
  •    Assists with the development of system and user acceptance test plans;
  •    Analyzes and assesses dependencies and impacts of proposed changes on existing and planned applications architecture;
  •    Prepares work estimates, plans, and schedules for front end design work, options development, and handover to production;
  •   Contributes to best practice and provides input to policy, standard, and methodology development as required;
  •    Provides end to end support for production environments including after hours on-call rotation duties;

The ideal candidate will possess the following qualifications:
  •    University Degree or College Diploma in Computer Science or Business;
  •    4 - 5 years business analysis experience, including 2 years’ experience in systems analysis and/or supervision of projects;
  •    Experience and knowledge of business solutions, software and applications such as POS, CRM, Inventory Management, Merchandising, Financial, Payroll, Regulatory;
  •    Experience utilizing Microsoft Office including Visio and Project;
  •    Able to prioritize competing requests in a deadline driven environment.
  •    Experience and knowledge of Microsoft Dynamics GP, iSeries and/or JDA MMS would be considered an asset.
  •    Business Analyst Certification and/or training would be considered an asset.
  •    Advanced analytical, problem solving and decision making abilities.
  •    Strong interpersonal, communication, customer service and consulting skills.

Salary: Classification Under Review

Please send a resume by Thursday, July 27, 2017 to:
HR Consultant, Recruitment & Selection,
Newfoundland Labrador Liquor Corporation
90 Kenmount Road, P. O. Box 8750, Station A, St. John’s, NL A1B 3V1
Fax: (709) 724-1152, Email:

Please state Competition Number on resume. Proof of education/courses must be provided prior to employment with NLC. Please note that, while we appreciate the interest of all candidates, only those selected for an interview will be contacted.

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